About us

PHI MERKUR with biochemical laboratories “LAOR” from Tetovo is a private health institution, which includes three General Medicine clinics, one gynecological practice, three biochemical laboratories and one molecular-genetic laboratory.

PHI MERKUR was established in 2006, and since 2010 has expanded its activities by opening LAOR laboratories. Today, these laboratories are the first choice of selected doctors in Tetovo and the surrounding area, and offer state-of-the-art and specific biochemical and molecular-genetic analyzes.

LAOR Laboratories are located in 4 locations in new, modern and easily accessible facilities, fully oriented to the requirements and needs of patients of all categories (children, adults, patients with disabilities). With their numerous and highly professional staff, they offer timely and accurate examinations.

LAOR Laboratories have concluded an agreement with the Health Insurance Fund of the Republic of Macedonia, for preparation of laboratory analyzes from laboratory instructions – form LU-1, issued by a selected doctor from the primary health care. The patient exercises the right to perform these analyzes at the expense of the fund, with a valid referral from a family doctor.

PHI Mercury and LAOR Laboratories are fully committed to constantly maintaining the quality of work at the highest level. Our patients are the center of our work. In everything we do, we are focused on delivering the best possible services to our patients. We strive to deliver the widest range of top quality services for the needs of modern medical diagnostics and to be a chosen partner for healthcare professionals and patients in the region.

Laboratories are defined as the “nerve center of diagnostic medicine” because they provide basic information not only for diagnosis and monitoring, but also for screening, prevention, early diagnosis, tailored treatment, and more effective monitoring of human disease.

Laboratory information enables physicians and other health professionals to make appropriate diagnostic or therapeutic evidence-based solutions for their patients. Laboratory services are the most efficient, least invasive sources of objective information used in physicians’ decisions. Laboratory services have a direct impact on many aspects of patient care, including, but not limited to, the success of treatment, patient safety, resource utilization, and patient satisfaction.

Vision

We strive to make health care accessible to all to ensure the well-being of the communities we serve.

Mission

To be a leading medical institution and laboratory in the Polog region, Macedonia and the wider region by offering high quality and efficient medical and laboratory services.

Values

We strive to provide every customer with high quality products and services. We deliver on our promises essentially the way we work. We are progressive and innovative in constantly looking for ways to improve patient care. We are committed to continuous improvement and professional development.